Shipping, payments, returns, wholesale and more.
Yes, Bangalore Incense ships pan-India. See our Shipping & Delivery Policy for estimated timelines by region.
We're integrating Razorpay for UPI, cards, netbanking and wallets, so you'll be able to pay the way you already do.
Several of our lines — including the 'Mother' herbal cones and the Dasangam range — are charcoal-free and bamboo-less. Each product page will state the exact formulation.
Bangalore Incense is our retail (B2C) storefront. For bulk/wholesale, our B2B division Jaygee Industries supplies temples, yoga centres and retailers — contact us and we'll point you the right way.
Yes — our store is in Jayanagar 8th Block, Bangalore. See the Contact page for the address.
Contact us within 48 hours of delivery with photos of the damaged item and packaging, and we'll arrange a replacement or refund per our Returns, Refund & Replacement Policy.
Yes — see our Gift Cards page for available denominations once the store goes live.
We're building a membership programme with perks for regular customers — see the Memberships page for what's planned.
Every product page will list its ingredients, format and where relevant, the traditional method used to make it — we'd rather under-claim than over-promise.
Use the form on our Contact page, email us, or reach out on WhatsApp for quick questions.